WAR, BETA you have to pay for.
So like, a game I loved. Wanted to play non-stop, and was fun as hell… Yes Warhammer. But sadly, after playing 3 characters to t4… and even being invited to help test new patches on private test server… Was sad. They asked us for feedback. We gave them A TON LOAD of feed back… Did they listen? I will give ya 1 guess, and the answer is not yes. Instead they decided to take away more of what made the game fun, nerfing a class I enjoyed immensely, Sorcerer. They did fix things that no one complained about and no one knew about, but never fixed any bug we gave them or any suggestions we gave them either.
After that, I kinda lost interest. Mythic is supposed to be really good with customer feedback and customer service. I honestly think the devs and CSRs are not even in the same state. On top of that, my best friend and I played War. We had rolled on a server, which later we moved to another due to low population (read : players are leaving due to things being broken and not being fixed). It was great. The transfer of my 10 characters took maybe 10 mins. Wasn’t until about a week after the transferred there was a problem… One of my characters was named “Duct Tape”. I loved my lil shammie… It was odd though. Was sitting waiting for a scenario to pop, and someone random asked me what I was going to do for my last name… as in, he only saw “Duct” and not “Tape”… I then realized later that night that my best friends character didn’t have his last name either. On my screen I could see my last name, on his screen he could see his. But no one else could see them. I decided to file an Appeal. While my best friend filed a bug report… about 6 hours later I got a reply back from a CSR. Took about 15 mins to explain, then they ended up saying sorry they couldn’t help and to file a bug report, so I did. Then about 24 hours after my best friends bugreport, he got a message from a bug report guy, took less than 30 seconds and I could see his last name again. He then asked the guy what I should do, the bug report said to just file another appeal. So I did… about 4 hours later I got a message from a CSR, err wait, the EXACT same CSR that I talked to the day before… had to explain it again, 15 mins, then they said they couldn’t help… So lets recap, CSR said to file Bugreport, Bugreport said to talk to CSR, CSR said to file bug report….so i filed a 2nd bug report. Did I mention after that I still didn’t get a response from any bugreport people?
I gave up at that point, but a couple weeks later I decided to try again, maybe I will get lucky, I thought… Filed appeal and got a response about 2 hours later. Explained situation, they said sorry. I explained to them that my friend had it fixed in less than 30 seconds… They said they couldn’t talk about anther account with me… to which I offered to log onto that account at the same time to prove to them and let them read the notes on that account to see it was in fact done.. Both of the CSRs so far have offered to look at the other account, and asked the name of the character it was done on… but neither could discuss it with me. Not like it was a secret, I saw it happen on his character. This CSR even asked their supervisor and he decided they wouldn’t help me either and to file a bug report… I filed a 3rd bug report. To which after 4 weeks, 3 bug reports, I have gotten 0 response and still cannot get my last name to show up to others, OR EVEN MAKE IT GO AWAY on my screen
I give up on a game that won’t do what they have the means to do to satisfy their customer base. Oh well, most people say its gunna end up just like AoC, dead in 6 months. I think today it around the 4th or 5th month…
Did I also mention that in t4 there was almost nothing to do? Game was built so that in T4 their would be city take overs… too bad that after the game was in beta for years, and game had been out for 4 months, server or zone crashes when you get to the zone before city.. and then resets and the 4 or 5 hours of hard work to get there is gone… oh well, I won’t worry about a crappy game that had a fun game mechanic.
I am done paying for a game that feels like a beta. Get 90% of the game working not 50% before releasing it… so I decided to play a game that still brings joy to my face. EQ2
Look for more EQ2 posts to come

